Built on a foundation of trust.
SwiftShip Pro moves millions of packages and the data that goes with them. Security isn't a feature — it's the substrate the whole product runs on. Here's exactly how we protect what you hand us.
Defense in depth, end to end
TLS 1.3 in transit and AES-256 at rest. Database backups are encrypted and stored in geographically separated regions.
Row-level security on every table. Internal access is gated by SSO + hardware-key MFA and audited continuously.
Workloads run on SOC 2 Type II audited cloud infrastructure with isolated environments, secrets rotation, and immutable deploys.
Centralized logging, anomaly detection, and on-call response 24/7/365. Suspicious activity triggers automatic lockdown.
Aligned with SOC 2, ISO 27001, GDPR, CCPA, and PCI-DSS SAQ A controls. Annual third-party penetration tests.
Choose where your shipment and customer data lives. Regional isolation available for EU, UK, and US customers.
No surprises. No fine print.
A plain-English summary of what we collect, why, and what control you have. The full Privacy Policy expands on each section.
- •Account details (name, email, business address)
- •Shipment metadata (sender, recipient, package attributes)
- •Payment information processed by PCI-compliant providers — we never store full card numbers
- •Operational logs needed to deliver and troubleshoot the service
- •Operate the shipping platform and deliver packages
- •Fraud prevention and account security
- •Service notifications and tracking updates
- •Aggregated, de-identified analytics to improve reliability
- •You and any teammates you invite
- •Carrier partners only for the specific shipments they handle
- •A small set of audited internal engineers for incident response — every access is logged
- •We never sell your data. Ever.
- •Export your data at any time from your dashboard
- •Request deletion under GDPR / CCPA — fulfilled within 30 days
- •Opt out of marketing communications with one click
- •Contact privacy@swiftshippro.com for any data request
If something goes wrong, you'll know.
Our security team is on call 24/7. Material incidents that affect your data trigger written notification within 72 hours, per GDPR Article 33 and our customer contracts — usually much sooner. We publish post-incident reports on our status page.
Security researchers — we welcome coordinated disclosure. Email security@swiftshippro.com with details. We respond within one business day and credit reporters in our hall of fame.
Our team supplies SOC 2 reports, penetration test summaries, and Data Processing Agreements to enterprise customers under NDA.